Privacy Policy

This Privacy Policy explains how Filling Seva by Sparklineo ("we", "us", "our") collects, uses, and protects information when you use our website and consultancy / form filling services.

1. Information we collect

We may collect information you provide, such as:

• Name, email, mobile number, and address
• Business details required for FSSAI, MSME, or GST assistance
• Documents and details shared for form filling support
• Communication records via call, WhatsApp, email, or forms

2. Why we collect information

We use your information to:

• Understand your business needs and provide consultancy
• Assist with online form filling and document preparation
• Contact you about service status, payments, and support
• Improve our website and customer experience
• Comply with legal obligations, where applicable

3. Important clarification

We are a private company providing consultancy and form filling services. Fees charged by us are consultancy and form filling charges. Information collected through our website forms is for our internal service support and is not submitted as an official government form through this website alone.

4. Sharing of information

We do not sell your personal information. We may share necessary details only with:

• Our internal team and authorized service partners assisting delivery
• Payment or communication tools required to serve you
• Government portals/authorities only when needed for the requested filing support and with your involvement/authorization
• Legal or regulatory authorities if required by law

5. Data security

We take reasonable steps to protect your information. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.

6. Data retention

We retain information only as long as needed to provide services, resolve queries, maintain records, or meet legal/business requirements.

7. Your choices

You may request updates or clarification about your information by contacting us. Some details may need to be retained for completed or ongoing service records.

8. Third-party links

Our website may mention or link to third-party/government websites. We are not responsible for their privacy practices or content.

9. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of our website means you accept the updated policy.

10. Contact

For privacy-related questions, contact hello@sparklineo.com or +91 - 9760999879 (New Delhi, Delhi, India).